Terms and Conditions:

  • rates valid from November 2014 to June 2016 and are subject to change
  • all rates are based on two adults per tent. Single rates are available, however nightfall is unable to cater for children
  • 50% deposit is required to confirm a booking with the balance due two weeks prior to arrival
  • all rates are quoted in Australian dollars including GST  and are subject to availability
  • a two night minimum applies, with three night minimum at Easter and other public holidays
  • no refunds are given on cancellations with less than 14 days notice, unless we are able to fill the vacancy
  • all stays at nightfall camp are subject to site access. During extreme rainfall events/flooding of the camp’s access point, nightfall camp reserves the right to cancel or postpone bookings at short notice. When possible, guests will be given the option to cancel/postpone their stay (full refund option),  leave early (with a refund for unused nights), or stay and wait out the flood (if need be, staying as our guests after the completion of booked dates). nightfall camp accepts no liability for other costs, in the event of a cancellation.
  • force majeure: if nightfall camp is delayed or hindered in or prevented from performing any of its obligations under any Order by reason of any event or circumstance beyond its reasonable control, nightfall camp will have no liability to you in respect of such non-performance and the time for performing the same will be extended until the event or circumstance has ceased.

 

Privacy Policy:
We recognise that your privacy is very important and we are committed to protecting the personal information we collect from you.  nightfall wilderness camp has not and will not ever sell, rent or lease personal information with any third party.  Any personal information collected is used lawfully and in accordance with the  Data Protection and Spams Act.

The may collect the following –

  • your name
  • address
  • email address
  • phone number
  • details on type of your enquiry/request
  • information about  the goods and services you request
  • how you heard about us
  • your personal tastes (food you like/dislike etc to help with meal selection)

We may use the information to –

  • respond to email enquiries
  • return phone calls
  • answer other enquiries you might have
  • improve customer service

If you  selected the Newsletter option on our enquiry page you will receive our newsletter. This includes promotions and services we think may be of interest to you, as well as the occasional invitation to participate in market research.

Should you no longer wish to receive any information, please advise Heidi at  heidi@nightfallcamp.com.au.
We may also collect information when you visit our website, however this is anonymous and not deemed as personal information because your identity is not revealed or stored.  This information comes to us in anonymous, aggregated form, for statistical purposes only.  It may include  the date and time of visits to our website, the pages accessed, your server address, the information you downloaded/accessed and the type of search engine you used.  We use these statistics  to improve the quality and usability of our website.

Our web site also has capacity to use cookies.  Cookies do not identify you personally, but they do help  prepare customised web pages for users. They may link back to a database record about you.

When purchasing from nightfall wilderness camp our online booking service  passes your financial details through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.

We invite you to contact us  at info@nightfallcamp.com.au if your personally identifiable information changes (such as phone number, address etc) or if you no longer require our services.

For more information about privacy in general, you can visit the Federal Privacy Commissioner’s web site.

The privacy policy may change from time to time. The policy was last updated on April 20, 2015.